F.A.Q

FAQs

WHY DOES MY DRAIN KEEP BLOCKING UP?

Besides tree roots, sanitary products are the most common cause of drain blockages. Avoid flushing tampons, sanitary pads, nappies, baby-wipes, and ‘flushable’ wipes down your drain. These products are an ongoing cause of blockages. Dissolved grease and fats solidify in your lines which also causes them to block up.

DO YOU CHARGE A CALLOUT FEE?

We do not charge a callout fee during normal working hours. However, a non-negotiable callout fee is charged on all after hours works.

WHAT ARE YOUR NORMAL WORKING HOURS?

Our normal working hours are Monday – Friday 7:30am – 4pm.

WHAT METHODS OF PAYMENT DO YOU ACCEPT?

We accept cash, credit card over the phone or cheques.